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Are you considering a career in Freight Broking? There are certain traits that freight agents need to have in order to be successful.
Here are 10 key skills freight agents specifically need to have to maximize their success:
#1: Strategy Skills
There are so many different links along a typical supply chain, you have to have the ability to develop creative strategies to get the job done.
Successful freight brokers with a strategic mindset continually review and refine how they do things and they are unafraid to learn new things.
#2: Organizational Skills
If you are like many freight agents today, you work independently. You are your own assistant, scheduler, booker, strategist, and financial planner. You cannot compete in this industry if you can’t keep it all straight.
#3: Management Skills: Ability to Manage Workload And or Employees
Successful freight agents have to be good managers of their workload as well as people.
#4: People Skills: Ability to Connect with Clients, Vendors, and Customers
People skills go beyond being good to your employees and helpful to your clients. Having these skills is more about your ability to connect with people, be it your customers or your vendors.
#5: Business Skills: Ability to Build and Grow Your Business
Once you’ve established yourself as a freight agent, you need to build a thriving business that grows. That requires a number of business skills including:
• Negotiating Prowess
• Financial Planning
• Marketing Knowledge
Good freight agents are constantly adding new skills to their repertoire. If you know you lack some of these business skills, it’s not too late to learn. Think about taking a business finance class or marketing class to improve your business skills.
#6: Networking Skills: Ability to Make Smart Connections
Building your list of clients and contacts requires strong networking skills. As you are making connections, you have to be strategic. Think about contacts that can help your business grow and then start networking.
#7: Multi-Tasking Skills
The ability to handle many tasks at once is an important skill. Part of the day you are working on building up your clientele. Another part of the day you are processing invoices and contacting vendors. For the majority of the day you in constant contact with multiple drivers on the ground moving freight.
Multi-tasking skills are a must if you plan on being a freight agent at all let alone a successful one.
#8: Logistics Planning Skills: Ability to Analyze Best Shipping Routes
Your customers are looking to your agency because they need logistical support to move their freight. As the freight agent, your clients are counting on you to be able to provide them with the best shipping routes that will get their product from A to B with the fewest number of incidents (preferably none!).
Logistics planning is made much simpler today using advanced technology. Still, technology can only provide you with the information, you have to analyze it and make the best decisions. Your logistics planning skills can make you an extremely successful freight agent.
#9: Compliance Skills: Ability to Adhere to Different Regulations
Every country, state and city has its own regulations for hauling freight. If you want to do your job right, you need to understand and comply with different regulations from multiple jurisdictions.
If you want to be a successful freight agent with a booming business, you need compliance skills so that your loads aren’t stopped in their tracks because you didn’t cross every “t” or dot every “i.”
#10: Technical Skills: Ability to Apply Advanced Systems to Freight Management
More than 80% of freight industry professionals harness the power of the internet and technology to further speed up their supply chains. The future for logistics technology is wide open. Your ability to compete in the highly competitive logistics field is going to take advanced technical skill.
That means you will need to invest money to upgrade your technological systems.
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